Paratransit Service

For those with functional mobility limitations, JET provides paratransit service. Paratransit can get you where you need to go. It operates differently than the fixed route service. While fixed route buses follow regular routes, stopping at places along those routes, paratransit can come to your door, pick you up, and take you where you need to go.

There are some restrictions, however. You must have a functional mobility limitation that prevents you from accessing JET’s normal fixed route bus service for either all or some of your trips. A functional mobility limitation is something that keeps you from getting to a bus stop and using one of our fixed routes.

You must qualify to use the paratransit service. To learn more, or apply for paratransit service, call the JET paratransit coordinator at 870-935-5387, email jet@jonesboro.org, or click on the links below:

• Policies for Paratransit Eligibility (PDF)
• ADA Paratransit Application (PDF)
• ADA Paratransit Recertification Form (PDF)
• JET ADA Complaint Form (PDF)
• JET Reasonable Modification Policy (PDF)