Community Relations

  1. About Us
  2. 911 History
  3. Title VI Compliance

The Jonesboro E-911 Center provides police and fire dispatching services for the Craighead County Sheriff's Department, Jonesboro Police and Fire Departments, Bay Police and Fire Departments, Bono Police and Fire Departments, Brookland Police and Fire Departments, Cash Police and Fire Departments, Caraway Police and Fire Departments, Egypt Police Department, Lake City Police and Fire Departments, Monette Police and Fire Departments, Philadelphia Fire Department and South Ridge Fire Department, while providing non-emergency and emergency 9-1-1 services to the citizens of Craighead County. On average, Jonesboro E-911 handles an average of 700 emergency and non-emergency calls every day.

Jonesboro E-911 is staffed by 15 full-time Dispatch Operators, 2 full-time Call Takers, 3 Shift Supervisors and the E-911 Department Head for 24-hour operations. Each dispatcher and call taker completes an intensive on-the-job internal training regimen provided by skilled training officers. They receive additional specialized training in various dispatch related concerns as suicide intervention, mobile command, tactical dispatch, etc.

Jonesboro E-911 dispatch is characterized by a long history of collaboration with other public safety and emergency service agencies throughout the county and state with a consistent focus on delivering cost effective, quality service to residents, business owners and visitors to Craighead County.